Service Agreement
Clear expectations for your vehicle, your appointment, and the work we agree to perform.
This page summarizes our ceramic coating, paint correction, and interior detailing agreements for home-garage and mobile appointments. Please review the applicable agreement provided through Square for your service. This summary does not replace that agreement.
Booking, cancellation, and deposit policies are those provided through Square unless otherwise agreed in writing.
Agreed work & pricing
Final pricing and recommendations for ceramic coating and paint correction are confirmed after an in-person vehicle inspection. Interior vehicles with excessive dirt, pet hair, stains, spills, odors, sand, or heavy contamination may require additional time, labor, and cost.
We will explain any recommended changes or additional charges and obtain your approval before extra work begins.
Service expectations
Ceramic coating & paint correction
Paint correction improves appearance, but may not fully remove scratches, swirl marks, etching, oxidation, water spots, sanding marks, repaint defects, or other deep imperfections. Rock chips and missing paint require repair beyond polishing.
Results depend on surface age, condition, history, and paint thickness. Some defects may remain to preserve the finish and avoid unnecessary risk.
Tell us about known repainting, body repairs, wraps, paint protection film, previous coatings, loose trim, or failing surfaces. Existing defects may become more noticeable after cleaning or polishing. We will discuss any additional preparation or limitations before proceeding.
Ceramic coating makes cleaning easier; it does not make paint scratch-proof or prevent rock chips. Regular washing and decontamination when needed remain necessary. Follow the coating-specific curing and aftercare instructions we provide.
Interior detailing
Results vary with vehicle age, condition, and materials. Some stains, odors, pet hair, discoloration, and wear may not be fully removable.
Liquid Auto Spa is not responsible for pre-existing damage, loose trim, worn materials, failing surfaces, or aftermarket defects that become more visible during cleaning.
Please remove or secure personal belongings and valuables before service. We do not remove or reinstall child safety seats. Please remove them before your appointment if you want cleaning underneath.
Where your appointment takes place
Home garage · By appointment
- Arrive on time with your vehicle available for inspection and service. Provide your keys before leaving.
- Arrange transportation after drop-off and collect your vehicle at the agreed time, unless we confirm otherwise in writing.
- Coating and correction appointments may require an overnight or multi-day stay, depending on the service and curing requirements. We will confirm drop-off and pickup arrangements before work begins.
- Late arrival, unexpected vehicle condition, or additional approved services may affect completion time. We will communicate changes to your pickup time.
Mobile · At your location
- Provide accurate location details and reasonable access to your vehicle at the appointment time.
- Mobile ceramic coating and paint correction require a suitable garage or covered workspace approved by Liquid Auto Spa, with adequate space and lighting for preparation, application, and curing.
- Provide water, electricity, and adequate workspace when required, unless we confirm otherwise in writing.
- Have your keys available. If you will be absent, arrange a secure key location with us beforehand.
- Unsafe conditions, severe weather, restricted access, poor lighting, or unsuitable workspace may require a delay or reschedule. We will contact you to arrange a new appointment. Unexpected vehicle condition or approved additional work may also affect completion time.
Safe service & vehicle preparation
Remove or secure personal belongings and valuables before any service. Disclose known conditions that could affect safe work, including malfunctioning windows or doors, loose components, leaks, mold, bodily fluids, needles, or other hazardous materials.
We may pause or decline work when vehicle or workspace conditions prevent safe service or require specialized treatment outside the agreed scope. Changes to the service, price, or schedule will be discussed before proceeding.
Engine bay cleaning, when included
Engine bay cleaning is performed only when included in the agreed service. Disclose known electrical or mechanical problems, exposed wiring, aftermarket modifications, or fluid leaks before work begins. We may limit or decline cleaning around sensitive or damaged components. Engine bay cleaning is cosmetic and does not include mechanical diagnosis or repairs.
Photos & video
We may photograph or record your vehicle before, during, and after service to document its condition, existing damage, and completed work, and to resolve questions about the service.
Permission to use vehicle photos or video for advertising, social media, or other promotional purposes will be requested separately.
Final inspection & concerns
Please inspect your vehicle with us when the service is complete and point out any concerns so we can review them together.
If a concern becomes apparent afterward, contact us as soon as possible, preferably within 24 hours, and provide photos when helpful. We will review it and discuss an appropriate next step.
Your applicable agreement
Our agreements cover the current service and future services of the applicable type, subject to their replacement or update provisions. Updated terms must be provided to and accepted by you before they apply to future services. Changes to an agreement must be agreed in writing.
The agreement for your service and location, together with the booking policies provided through Square, contains the full terms to review.
Questions before you book?
Contact us to confirm your service, workspace, or appointment arrangements.
LiquidAutoSpa@gmail.com · Contact options
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