LIQUID AUTO SPACERAMIC COATING SPECIALIST

Privacy Policy

Last updated: October 28, 2026

Liquid Auto Spa (“we,” “us,” or “our”) provides ceramic coating, paint correction, and detailing services in the Denver metro area. This policy explains how we collect, use, and share personal information when you visit liquidautospa.com, contact us, book an appointment, or use our services.

Information we collect

You may provide your name, email address, phone number, service address, vehicle year, make and model, requested services, appointment details, and messages. We may also keep estimates, invoices, payment records, service notes, and vehicle photos you provide or that we take to document the vehicle and our work.

Our website and its service providers may automatically receive technical information, such as your IP address, browser and device details, referring website, pages viewed, and interactions.

How we use information

We use contact, vehicle, and appointment information to answer questions, prepare estimates, schedule and perform services, and provide updates and aftercare guidance. We use transaction and service records to process deposits and payments, issue receipts, maintain business records, and address questions or disputes. Website information helps us understand traffic, improve the website, and protect it from misuse.

We may request feedback or send promotional messages where permitted and with consent when required. You can opt out of promotional communications as described below.

When we share information

We share information with providers that support bookings, payments, email and text communications, website hosting, analytics, and review displays, as needed for those services. We may also disclose information to professional advisers or when reasonably necessary to comply with law, respond to valid legal requests, prevent fraud, or protect legal rights.

We do not sell or rent customer contact lists. Our use of analytics and third-party website features involves data collection and sharing as described below.

Square bookings and payments

We use Square for online appointments and payment processing. Square collects information needed for these services and may provide us with booking, customer, transaction, and limited payment details, such as a card brand and last four digits. Please enter payment details through the payment system rather than sending full card numbers by email or text.

Square also handles information under its own privacy policies, available through its website and services.

Cookies and Google Analytics

Our website uses Google Analytics to understand how visitors find and use the site. Google Analytics uses cookies and similar identifiers to collect information about website activity and devices or browsers. Google receives technical information, including an IP address during collection; Google states that Google Analytics 4 does not log or store IP addresses.

You can manage cookies in your browser and, on supported browsers, install the Google Analytics opt-out browser add-on. Blocking cookies may affect some website or booking functions. The add-on limits Google Analytics measurement; it does not stop all website data collection.

Our website displays Google and Facebook reviews using third-party review tools, including Trustindex and GRWidget, and loads some content from external providers. Those providers may receive technical information when content loads and may use cookies or similar technologies under their own policies. External booking and social media sites have their own privacy practices.

Vehicle photos and public reviews

We may take vehicle photos to document its condition and the services performed. We obtain permission before using your vehicle photos for promotional purposes and avoid showing license plates or other identifying details without permission. Contact us with questions about a photo.

Public reviews may appear on our website with the reviewer name, profile image, and review content made available by the review platform. Avoid including private information in a public review.

Messages and your choices

We may contact you by email or text about inquiries, appointments, payments, and aftercare. To stop promotional emails, use an unsubscribe option where provided or email us. For promotional texts, follow the opt-out instructions in the message or contact us directly. If a text program supports STOP, you can reply STOP.

Opting out of promotions does not prevent necessary service or transaction communications through an available channel.

Google AI messaging

When enabled, we use Google’s AI-assisted business messaging to answer questions and assist with service inquiries. Messages and information you share may be processed by Google and its messaging service providers and made available to Liquid Auto Spa so we can respond. Google also processes information according to its applicable privacy policies.

Please do not send payment card numbers or other sensitive information through chat. You can request assistance from Jeremiah or email LiquidAutoSpa@gmail.com.

Retention and security

We retain personal information for as long as reasonably needed for the purposes described here, including service history, accounting, tax obligations, and resolving disputes. Retention depends on the information and applicable requirements. We use reasonable safeguards appropriate to the information we handle, but no electronic transmission or storage system is completely secure.

Privacy requests and updates

You may contact us to request access to, correction of, or deletion of personal information we hold, or to ask about our privacy practices. We may need to verify your identity. We respond as required by applicable law and may retain records needed for legal, accounting, or other permitted purposes. Additional privacy rights may apply depending on your location and applicable law.

We may update this policy as our practices change. We will post the revised policy here and update the date above, providing additional notice or obtaining consent when required.

Contact Liquid Auto Spa

Denver, Colorado
Email: LiquidAutoSpa@gmail.com
Website: www.liquidautospa.com